Flight cancellations can be rather unsettling, yet they are a common occurrence, especially for international flights. Everyone will encounter this issue at some point in their life, so here is the 5-step guide Antaeus Travel Group follows in case your flight gets canceled.

1. Inform you about your Flight Cancellation

First, we will let you know immediately about your flight cancellation or delay, as we are always up-to-date with any changes in your travel itinerary. Also, Antaeus digital management tool provides real-time information and updates for international flights, ensuring you are always notified.

2. Rebook your Flight(s)

We will immediately inform you about the rebooking options and alternative solutions for your direct or connecting flight, although we always ensure to leave enough time between connections in case of any potential cancellations.

3. Book Overnight Accommodation

If you must wait until the next morning for your flight, Antaeus will immediately book you an overnight stay at a hotel. This saves you the hassle of searching for hotels near the airport and dealing with technical or operational challenges such as language barriers.

4. Request a Refund

After making all the necessary travel arrangements, we will automatically request a refund from the corresponding airline. Our team, with 35 years of experience in travel planning, knows each airline’s cancellation terms and policies thoroughly, so we will claim exactly what you are entitled to.

5. File a Complaint

On the rare occasion the airline isn’t cooperative in providing a required refund or requested assistance, we will file a complaint to the corresponding airline or to a relevant regional organization.

Our team is available 24/7 to assist you with anything you might need for your trip. Simply give us a call at +302111042100 or send us an email at sales@antaeustravel.com  and leave the rest to us. We will make sure you’ll arrive at your destination on time!