If you wonder if a travel management company is worthy today, let’s see how it saves time for you company!
Complexity in booking apps
Whoever is booking your travel, it’s likely they are using a variety of online tools and apps. These tools have proliferated in recent years, but can serve to make comparing services and prices more difficult. This opacity in pricing, the hidden costs, and extras all serve to add complexity to the comparison and travel booking process – meaning it can take up even more of your staff’s time.
Using a travel management company to make the bookings for your staff and ensures that the bookings are being made by someone who truly understands the systems, rates, and comparative deals. Not only does this save time, but they can also offer hugely valuable advice to your staff – helping them to understand their options and make the best choices. Instead of hours spent online, this greater clarity comes from a single phone call – so you staff can be more productive too.
What happens when your travellers change their plans right now? A phone call to the hotel, to the airline, to the transfer company, some time on hold as you wait for the arrangements to be changed, a “no”?
Why make three calls, explaining yourself over and over, and wasting time on hold, when a simple call to your travel management company could get the job done.
And done efficiently, with no stress, no hold music, and then all the new travel arrangements texted or emailed to the traveller and visible in the traveller’s travel app?
Easy to plan your travel costs
Perhaps one of the most compelling reasons for using a travel management company is the visibility you gain over the travel undertaken across your company. Since everyone is using the company to book travel, you have a single repository of travel data – helping you identify heavily used carriers or routes that could be ripe for negotiating a deal, or cost patterns across departments or business groups that could highlight opportunities to adapt policies or improve savings.
Your travel management company will work with you on a regular basis to review policies, duty of care, risk management, and opportunities to reduce cost.
Change of plans in case of emergency
Finally, a travel management company has another important role to play in helping you fulfil your duty of care – because it is there to support your travellers whenever they are needed.
This simply doesn’t happen when you book online through some deals website.
A travel management company will have a duty desk actively monitoring news and alerts across the globe. They’ll know where your travellers are – and will notify them of changes, alerts, or emerging risks.
And they’ll support your travellers to change their bookings, continue with their journey, or get home safely whenever that is required – so you know everyone is as safe as they can be, and are getting the support they need.
Travelling for work often means that you’ve got a very tight schedule of meetings and places you need to be. This often doesn’t leave a lot of time for juggling travel documents and planning flights or other forms of travel (particularly if something is delayed or cancelled).
Working with a TMC means you get documented itineraries (no matter how complex) and organisation of your key travel documents so all you need to do is make sure you get to the airport on time…and a travel management company can actually help you do that as well.